Reference

Privacy Policy for Your Account

Open your biganslot account with a mobile number, password, and wallet choice, and we explain how that data is collected, checked, stored, and used.

Account data useDANA and OVO recordsGoPay and QRIS checksCookie controlsSupport requests

Explore lobby Read FAQ

What This Policy Covers

biganslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters from the first account step: when you enter a phone number, create a password, choose DANA, OVO, GoPay, or QRIS, and open the lobby from mobile or desktop. We collect only the data needed to run your account, process wallet records, protect sessions,

1
answer support messages, and meet operational checks. If you open Live Dealer Lobby, Leprechaun Riches, Rocket Crash, Bingo, or Fishing God, we may record session data such as device type, login time, game category, and transaction reference. Access, eligibility, and account services depend on local law.
2
We do not sell your personal data, and we limit internal access to team roles that need it for account care, payment checks, security, or compliance tasks.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

How You Reach Privacy Support

Privacy questions should reach the right team without forcing you to repeat the same account details. When you contact us, use the mobile number on your account and include the payment rail or device path involved, such as QRIS on Android Chrome or OVO from a desktop browser. We use those details to locate the record faster and avoid changing data on the wrong account.

Team online

Live chat privacy queue

Use the chat bubble after login for account data questions between 09:00 and 23:00 WIB. We may ask for your registered phone number, last login device, and payment method before discussing records.

Email data requests

Send privacy requests by email when you need a copy, correction, or deletion check. Include your account mobile number, DANA, OVO, GoPay, or QRIS reference if payment data is part of the request.

Account page messages

From mobile, open Account, choose Help, then select Privacy request. This route attaches your current device session, which helps us check cookies, login history, and recent wallet activity safely.

DATA HANDLING

Six Privacy Controls We Use

We built this Privacy Policy around the account actions you actually take: joining, logging in, using a wallet, opening game categories, and asking support for help.

Account data

We keep the phone number, username, password record, and account status needed to run your login. Passwords are stored in protected form, and support cannot read your password in plain text.

Payment records

DANA, OVO, GoPay, and QRIS details are used to match deposits, withdrawals, refunds, and support questions. We store references such as time, amount, channel, and status, not your full wallet app login.

Cookies and devices

Cookies help keep you signed in, remember language display, and detect unusual account access. You can clear browser cookies from Chrome settings, but you may need to log in again afterward.

Game session data

When you open Live Dealer Lobby, Aviator, Valorant, or Fishing God, we may record timestamps, category, device type, and session result references. These records help reconcile account activity and support questions.

Retention checks

We keep account and payment records only for operational, security, dispute, and legal needs. When data is no longer needed for those purposes, we remove it or separate it from your account identity.

Request handling

You can ask us to correct account details, send a copy of stored data, or check deletion options. We verify the request through your registered contact before making account-level changes.

Common Privacy Policy Questions

These answers explain how we treat account, wallet, cookie, and support data under this Privacy Policy. They are written for the practical questions you may have before opening an account or while checking your account history. For anything account-specific, contact us through chat, email, or the Account page so we can verify you first.

We collect the account details needed to create and protect your login, such as mobile number, username, password record, device session, and account status. Payment data is added only when you use DANA, OVO, GoPay, or QRIS.

We keep wallet references so deposits, withdrawals, refunds, and support questions can be matched to the correct account. Records may include channel, time, amount, reference status, and related account activity.

Yes. Contact us through live chat, email, or Account, then Help, then Privacy request. We verify your registered phone number and recent account details before preparing data connected to your account.

You can request a correction through support. We may ask for login verification, recent payment reference, and device details before changing account data, because wallet changes can affect withdrawals and account recovery.

Cookies help maintain login sessions, remember basic display choices, and flag unusual access patterns. If you clear cookies in your browser settings, the site may ask you to log in again.

We share only what is needed to process or verify wallet activity, such as transaction status and payment reference. We do not provide your password, full browser history, or unrelated game session details to wallet services.

Retention depends on the type of record and the purpose. Account, security, and payment records may be kept while needed for operations, disputes, fraud checks, and legal duties, then removed or separated from identity.

Privacy Policy for Your Account

How You Reach Privacy Support

Live chat privacy queue

Email data requests

Account page messages

Six Privacy Controls We Use

Account data

Payment records

Cookies and devices

Game session data

Retention checks

Request handling

Common Privacy Policy Questions

01 What data does biganslot collect when I open an account?

02 Why do you keep DANA, OVO, GoPay, and QRIS records?

03 Can I ask for a copy of my account data?

04 Can I correct my phone number or wallet details?

05 How do cookies work on the biganslot site?

06 Do you share my personal data with payment services?

07 How long do you keep my account data?

Related Pages